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Q&A

Frequently asked questions when using Pivie’s services
How does Pivie measure the effectiveness of healthcare communications?

Depending on the project goals, metrics may include (but are not limited to) reach, engagement, and the number of responses from the target audience (doctors/healthcare professionals). Pivie will tailor the measurement approach to the specific objectives of each project.

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Which target groups can Pivie help businesses reach to maximize campaign effectiveness?

With a strong healthcare network in Vietnam and overseas, Pivie helps businesses deliver messages to doctors and healthcare professionals nationwide—reaching the right audience, through the right channels, for the right objectives—thereby improving reach, credibility, and overall campaign performance.

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What are the recruitment steps at Pivie?

- Step 1: Pivie receives the recruitment request from the Partner.
- Step 2: Pivie searches for and screens suitable candidates.
- Step 3: Recruitment is completed.
Note: The recruitment process may vary depending on the Partner’s needs.

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How long does it take to complete a medical content project?

The timeline depends on the Partner’s specific requirements. During the scope alignment and collaboration planning, Pivie will propose a suitable timeline and a detailed execution plan.

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Does Pivie ensure medical accuracy and correct technical terminology?

All medical content is developed and reviewed by Pivie’s professional team—including doctors, pharmacists, and medical technicians—before publication. Pivie is committed to meeting the quality standards and requirements agreed with our Partners.

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Does Pivie commit to KPIs for healthcare communications campaigns?

Depending on the project scope and the Partner’s requirements, Pivie can propose specific KPIs. Details will be discussed and agreed during the planning and implementation alignment with the Partner.

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How long does it take to complete a medical content project?

The timeline depends on the project scope and the Partner’s specific requirements. Pivie will propose a detailed timeline during the collaboration planning and scope alignment with the Partner.

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How long does it usually take to successfully recruit a suitable candidate?

The timeline depends on the Partner’s specific requirements. After receiving all necessary information, Pivie will assess the role’s complexity, propose an appropriate timeline, and work closely with the Partner to ensure an efficient recruitment process.

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How does Pivie ensure candidates match the Partner’s requirements?

Before starting the recruitment process, Pivie takes time to understand and discuss the Partner’s needs to ensure the candidates are a good fit.

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How does Pivie ensure the quality of translations?

Each document is carried out following a multi-step process: specialized translation – terminology editing – clinical context review – consistency check before delivery, to ensure accuracy and practical applicability.

 
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Should you have any questions, please feel free to contact us via the hotline: 0941.269.911
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